"Workin' It Out" Soft Skills Training

Solutions for today's people problems

Home

Trainers Only

Order Workbooks

Workshop Handouts

Instructor Certification

Sept 8-10 Lansing, MI

Oct 19-21 St Louis, MO

Dec 1-3 Dallas, TX

Dec 13-15 Raleigh, NC

For New Workers

For Hard-to-Serve

For At-Risk Youth

For Ex-Offenders

For Supervisors

Workshop Topics

Conferences

About Us

 
"Who's going to hire someone with an attitude like THAT?"
Updated July 21, 2010 with details about trainings in Lansing, MI and St. Louis, MO



Employers frequently state that they would rather hire someone with a good attitude and limited technical skills, than hire someone with good skills but a bad attitude.   How can we prepare non-traditional job seekers for workplace success in today's struggling economy?  Are you serving:
      Dislocated workers.
     
Welfare-to-workers.
     
Individuals with disabilities.
     
TANF recipients.
     
At-risk youth and young adults.
     
Former felons.
     
Immigrants.
     
People in recovery from addiction.

Why do these individuals make such challenging employees? In part, because they lack an intuitive understanding of their employer's unspoken expectations, and the vital soft skills (or people skills) needed to interact successfully within the social environment of the workplace.

Instead, inexperienced workers often mistakenly use the rules and habits of their personal lives to judge the appropriateness of their workplace behavior. As a result, employers experience costly problems with performance, morale, and retention.

 

.

Five Versions of "Workin' It Out"

The "Workin' It Out" program series is classroom-based, cognitive-behavioral instruction designed to help challenging workers succeed in today's workplace.  The programs are available ONLY to instructors who complete a 3-day training to become certified as WIO soft skills instructors.

For more information about becoming an instructor, see the "Instructor Certification" page. 


.
For NEW WORKERS:
Go to New Worker page
"Workin' It Out" is a 10-lesson classroom-based soft skills training program designed to help inexperienced workers adjust to the unfamiliar expectations of the workplace.

WIO helps participants:
(1) Understand how their personal beliefs may conflict with the unspoken rules of the workplace.
(2) Improve interpersonal workplace skills such as anger management, giving feedback and taking criticism, and problem solving.

Want a closer look? Download samples from the WIO (new workers) program page.

Click HERE to download a 2-page "Workin' It Out" program description.

Want information about becoming a certified instructor?  Click here to see our schedule and download a registration form.

.
.
.

For HARD TO SERVE:
Go to Hard to Serve page
"Learning to Work It Out" is a 10-lesson soft skills program designed to help individuals with multiple barriers to employment gain confidence, people skills, and insights needed to transition into the world of work.

LWIO helps participants:
(1) Understand how self-defeating personal beliefs keep them from taking risks needed for success.
(2) Improve interpersonal work readiness skills such as emotional self-management, communication, and problem solving.

Want a closer look? Download sample lessons from the LWIO (hard to serve) program page.

Click HERE to download a 2-page "Learning to Work It Out" program description.

Want information about becoming a certified instructor?  Click here to see our schedule and download a registration form.

.
.
.

For AT-RISK YOUTH:
Go to At Risk Youth page
"Beginning to Work It Out" is a 10-lesson soft skills program designed to help at-risk youth and young adults develop the people skills and personal insights needed to transition from adolescence to a life of work.

BWIO helps participants:
(1) Understand how their personal beliefs, especially attitudes toward authority, may create problems in the workplace.
(2) Improve interpersonal skills such as anger management, expressing concerns, and problem solving to improve work readiness.

Want a closer look? Download samples from the BWIO (at-risk youth) program page.

Click HERE to download 2-page "Beginning to Work It Out" program description.

Want information about becoming a certified instructor?  Click here to see our schedule and download a registration form.

.
.
.

For STRUGGLING SUPERVISORS:


Go to Supervisors page
"Managing to Work It Out," is a 4-session soft skills training program designed to help supervisors better understand and manage a challenging new population of workers.

MWIO helps supervisors:
(1) Become more aware of new workers' perspectives, as well as supervisors' own work biases.
(2) Sharpen interpersonal skills such as problem solving, giving feedback, and mediating conflict.


Want a closer look? Download samples from the MWIO (supervisors) program page.

Want information about becoming a certified instructor?  Click here to see our schedule and download a registration form.

.

. 


For EX-OFFENDERS IN TRANSITION

Go to Ex Offender page
"Makin' It Work" is a 10-lesson training program designed to help offenders in transition from corrections to the community adjust more successfully to the world of work.  (SPANISH translation available by April 1, 2010.)


Makin' It Work helps participants:
(1) Understand how their own attitudes and perceptions have justified illegal actions in the past.  (2) Gain new insights into employer expectations in the workplace, and mentally shift their own outlooks to be more successful on the job.
(3) Improve interpersonal skills needed to manage difficult workplace situations, such as handling criticism, expressing complaints, and solving everyday problems.


Want a closer look? Download samples from the MIW (ex-offender) program page.

Click HERE to download a 2-page "Makin' It Work" program description.

Want information about becoming a certified instructor?  Click here to see our schedule and download a registration form.

.
.
.
.
.


1-Day Staff Workshops


Dr. Steve Parese, author and speaker
Interested a dynamic workshop for an upcoming staff development day? We offer innovative and entertaining workshops on a variety of relevant topics:

1. “What Employers REALLY Want: Unspoken Rules of Work”
2. “Motivating Difficult Workers to Succeed”
3. “Handling Disagreements Professionally”
4. "Solving Workplace Problems Logically"
5. "Relieving Stress and Burnout"
6. "Managing Anger - Staying Professional"
7. “Managing Customer Behavior Problems”
8. "On-the-Spot Counseling with Customers"
9. “Code-Switching: Helping Ex-Offenders Transition


For more information, see the "1-Day Workshops" page.
Or click here to download descriptions of these workshops.

.
.
.

Conferences and Trainings in 2010


 Join us for a dynamic conference workshop or competency-based Training of Trainers around the nation in 2010.


January 12-14, 2010
Milwaukee, WI

Instructor Certification (successfully completed)
Makin’ It Work (Ex-offender version*)

Jan 26, 28, & Feb 9, 2010
Raleigh, NC

NC Employment Security Commission
Staff development

March 2-4, 2010
Havre, MT

Workin’ with Tradition (Native American version)

March 15, 2010
Chattanooga, TN

SETA Spring Conference
Workshop presentations

March 21, 2010
Cincinnatti, OH

National Correctional Industries Conference
Workshop presentations

March 24-26, 2010
(successfully completed)
March 29-31, 2010  (successfully completed)
Greenville, SC
Instructor Certification
Makin’ It Work (Ex-offender version)

April 6-7, 2010
Dallas, TX

Defendant/Offender Workforce Development Conference
Workshop presentations

April 13-15, 2010
Orlando, FL

Instructor Certification  (successfully completed)
Beginning to Work It Out (Youth version*)

April 28-29, 2010
Winston-Salem, NC

NC ETA Conference
Keynote speaker

May 5-7, 2010
Helena, MT
(successfully completed)
Instructor Certification
Workin’ It Out

May 20-21, 2010
Hershey, PA

PA Partners Conference
Keynote speaker

June 2-4, 2010
Portland, OR

Instructor Certification (successfully completed)
Workin’ It Out/Makin' It Work

June 7-9, 2010
Billings, MT

Instructor Certification (completed)
Makin’ It Work

June 21-23, 2010
San Antonio, TX

Instructor Certification (by invitation only)
Makin’ It Work


July 14-16, 2010
Havre, MT
Pilot Testing (by invitation only)
Workin’ with Tradition (Native American version)

July 26-28, 2010
Richmond, VA

Instructor Certification (by invitation only)
Makin' It Work

August 2-4, 2010
Birmingham, AL

Instructor Certification (3 slots open)
Makin' It Work

September 8-10, 2010
Lansing, MI

Instructor Certification (open enrollment)
Workin It Out/Makin' It Work

September 13-14, 2010
Mobile, AL

SETA Fall Conference
Workshop presentations


October 19-21, 2010
St. Louis, MO

Instructor Certification (open enrollment)
Makin' It Work

October 26-28, 2010
Havre, MT
Instructor Certification (by invitation only)
Workin’ with Tradition (Native American version)

November 8-12, 2010
Singapore

International Conference on At-Risk Populations
Plenary Session Speaker


December 1-3, 2010
Dallas, TX

Instructor Certification (open enrollment)
Makin' It Work

December 13-15, 2010
Raleigh, NC

Instructor Certification (open enrollment)
Workin It Out


• Cross training available in all other program versions

The registration cost to attend a training of trainers is still just $450/person, plus $150 materials, which includes a trainer's manual, reproducible supplements, PowerPoint CD, and a starter set of 10 consumable workbooks.   

For more details about becoming a certified Workin' It Out or Makin' It Work trainer, visit the general "Instructor Certification" page, or go directly to the registration page for the dates you're most interested in by clicking on the links above.




And by the way... THANK YOU!

Thank you to the more than 5,000 people who attended my conference presentations in 2009:

• D/OWD Annual Conference in Pittsburgh, PA (April 2009)

• NAJA Annual Conference in Baltimore, MD (April 2009)

• Pennsylvania Partners State Conference in Hershey, PA (May 2009)

• NAWDP National Conference in Minneapolis, MN (May/June 2009)

• SETA Regional Fall Conference (keynote) in Louisville, KY (Sept 2009)

• Western MI USPO Conference in St. Joseph, MI (Sept 2009)

• NC WDA State Conference in Greensboro, NC (October 2009)

• MO Works! State conference (keynote) in Boonville, MO (October 2009)


Looking for a dynamic, interactive workshop or keynote for YOUR conference or event? See the "1-day workshops" page at left for a list of likely topics, any of which can be adapted to your groups needs.

Dr. Steve Parese
SBP Consulting, Inc.
PO Box 336 Danbury, NC 27016
SBParese@aol.com
office (336) 593-3533 fax (336) 593-2299


.
.

 
2009-2010 Prices for Workbooks

Click here to Order Workbooks
[NOTE: Please be aware that ONLY agencies with certified WIO trainers may order workbooks.  Interested in becoming certified? See the "Train the Trainer" page for more details!]

Certified Workin' It Out trainers may order workbooks by downloading a workbook order form and emailing or faxing it to Dr. Steve Parese at (336) 593-2299.   Please follow with a check within 10 days.  Standard UPS Ground delivery requires 7-10 days, although rush delivery is available.

Customers may mix and match titles to reach quantity discounts, but only in programs for which they have certified trainers on staff.   Workbook prices are:
10-40 books total:        $10.00 each
50 -100 books total:     $ 9.00 each
110 -190 books total:   $ 8.00 each
200 - 490 books total:  $ 7.00 each
500 or more books:      $ 6.00 each

CLICK HERE TO DOWNLOAD 2009-2010 ORDER FORM


Back to Top of Page


Counter
Workin' It Out Soft Skills Training         Dr. Steve Parese         SBParese@aol.com