"Workin' It Out" Soft Skills Training

Solutions for today's people problems

Home

Trainers Only

For New Workers

For Hard-to-Serve

For At-Risk Youth

For Ex-Offenders

For Supervisors

Train the Trainer

Workshop Topics

Conferences

About Us

 
"Who's going to hire someone with an attitude like THAT?"
Site updated May 28, 2009 with changes of dates for training events and conference presentations

Employers frequently state that they would rather hire someone with a good attitude and limited technical skills, than hire someone with good skills but a bad attitude.   How can we prepare non-traditional job seekers for workplace success in today's struggling economy?  Are you serving:
      Dislocated workers.
      Welfare-to-workers.
      Individuals with disabilities.
      TANF recipients.
      At-risk youth and young adults.
      Former felons.
      Immigrants.
      People in recovery from addiction.

Why do these individuals make such challenging employees? In part, because they lack an intuitive understanding of their employer's unspoken expectations, and the vital soft skills (or people skills) needed to interact successfully within the social environment of the workplace.

Instead, inexperienced workers often mistakenly use the rules and habits of their personal lives to judge the appropriateness of their workplace behavior. As a result, employers experience costly problems with performance, morale, and retention.

 
.
.
.

Five Versions of "Workin' It Out"

The "Workin' It Out" program series is classroom-based, cognitive-behavioral instruction designed to help challenging workers succeed in today's workplace.  The programs are available ONLY to instructors who complete a 3-day training of trainers to become certified as WIO soft skills instructors. For more information about becoming a trainer, see the "Training of Trainers" page. 


.
For NEW WORKERS:
Go to New Worker page
"Workin' It Out" is a 10-lesson classroom-based soft skills training program designed to help inexperienced workers adjust to the unfamilar expectations of the workplace.

WIO helps participants:
(1) Understand how their personal beliefs may conflict with the unspoken rules of the workplace.

(2) Improve interpersonal workplace skills such as anger management, giving feedback and taking criticism, and problem solving.


Want a closer look? Download samples from the WIO (new workers) program page.

Click HERE to download a 2-page "Workin' It Out" program description.


.
.
.

For HARD TO SERVE:
Go to Hard to Serve page
"Learning to Work It Out" is a 10-lesson soft skills program designed to help individuals with multiple barriers to employment gain confidence, people skills, and insights needed to transition into the world of work.

LWIO helps participants:
(1) Understand how self-defeating personal beliefs keep them from taking risks needed for success.

(2) Improve interpersonal work readiness skills such as emotional self-management, communication, and problem solving.


Want a closer look? Download sample lessons from the LWIO (hard to serve) program page.

Click HERE to download a 2-page "Learning to Work It Out" program description.

.
.
.

For AT-RISK YOUTH:
Go to At Risk Youth page
"Beginning to Work It Out" is a 12-lesson soft skills program designed to help at-risk youth and young adults develop the people skills and personal insights needed to transition from adolescence to a life of work.

BWIO helps participants:
(1) Understand how their personal beliefs, especially attitudes toward authority, may create problems in the workplace.

(2) Improve interpersonal skills such as anger management, expressing concerns, and problem solving to improve work readiness.


Want a closer look? Download samples from the BWIO (at-risk youth) program page.

Click HERE to download 2-page "Beginning to Work It Out" program description.

.
.
.

For STRUGGLING SUPERVISORS:


Go to Supervisors page
"Managing to Work It Out," is a 4-session soft skills training program designed to help supervisors better understand and manage a challenging new population of workers.

MWIO helps supervisors:
(1) Become more aware of new workers' perspectives, as well as supervisors' own work biases.

(2) Sharpen interpersonal skills such as problem solving, giving feedback, and mediating conflict.



Want a closer look? Download samples from the MWIO (supervisors) program page.


.

. 


For EX-OFFENDERS IN TRANSITION

Go to Ex Offender page
"Makin' It Work" is a 10-lesson training program designed to help offenders in transition from corrections to the community adjust more successfully to the world of work.


MiW helps participants:
(1) Understand how their own attitudes and perceptions have justified illegal actions in the past.

(2) Gain new insights into employer expectations in the workplace, and mentally shift their own outlooks to be more successful on the job.

(3) Improve interpersonal skills needed to manage difficult workplace situations, such as handling criticism, expressing complaints, and solving everyday problems.


Want a closer look? Download samples from the MIW (ex-offender) program page.

Click HERE to download a 2-page "Makin' It Work" program description.

.
.
.
.
.


1-Day Staff Workshops


Interested a dynamic workshop for an upcoming staff development day? We offer innovative and entertaining workshops on a variety of relevant topics:

1. “What Employers REALLY Want: Unspoken Rules of Work”
2. “Motivating Difficult Workers to Succeed”
3. “Handling Disagreements Professionally”
4. "Solving Workplace Problems Logically"
5. "Relieving Stress and Burnout"
6. "Managing Anger - Staying Professional"
7. “Managing Customer Behavior Problems”
8. "On-the-Spot Counseling with Customers"
9. “Code-Switching: Helping Ex-Offenders Transition

For more information, see the "1-Day Workshops" page.
Or click here to download descriptions of these workshops.

.
.
.

Conferences and Trainings in 2009


Join us at one of our dynamic conference workshops or Trainings of Trainers in 2009. 

The registration cost to attend a training of trainers is $449/person, plus $149 materials, which includes a trainer's manual, reproducible supplements, Powerpoint CD, and a starter set of 10 student workbooks.  

Go to the Training of Trainers page to download registration forms.


February 24-26, 2009 (closed)
Makin’ It Work Training of Trainers
Cleveland, OH

March 10-12, 2009 (4 openings left)
Workin' It Out Training of Trainers
St. Louis, MO


March 24-26, 2009 (1 opening left)
Learning to Work It Out Training of Trainers
Grand Junction, CO

April 6-7, 2009
D/OWD Conference
Workshop Presentations
Pittsburgh, PA

April 9, 2009
NAJA Conference
Workshop Presentations
Baltimore, MD

April 21-23, 2009  (7 slots open)
Workin’ It Out Training of Trainers
Helena, MT

May 7-8, 2008
PA Partners State Conference
Workshop Presentations
Hershey, PA



May 31 - June 3, 2009
NAWDP National Conference
PreConference and Conference Workshop Presentations
Minneapolis, MN

June 23-25, 2009  (0 slots open)
Makin’ It Work Training of Trainers
New York, NY

July 22-24, 2009  (0 slots open)
Makin’ It Work Training of Trainers
Olympia, WA


September 9-11, 2009  (NEW DATE! 16 slots open)
Workin’ It Out Training of Trainers
Portland, OR

September 13-15, 2009 (tent)
SETA Regional conference
Louisville, KY


October 21-23, 2009  (16 slots open)
Makin' It Work Training of Trainers
St. Louis, MO

October 26-28, 2009  (NEW DATE! 16 slots open)
Workin’ It Out Training of Trainers
Chicago, IL


November 10-12, 2009  (16 slots open)
Makin’ It Work Training of Trainers
Baltimore, MD


November, 2009 (tent)
NAWDP Youth Symposium
Chicago, IL



Other open enrollment events to be announced.  On site trainings of trainers available for minimum 10 to maximum 24 staff.  Contact Dr. Parese at SBParese@aol.com for costs and dates.

.


And by the way... THANK YOU!

Thank you to the more than 5,000 people who attended my conference presentations in 2008:

• NYATEP State Youth Academy conference in Albany, NY (February 2008)

• SETA Regional spring conference in Myrtle Beach, SC (March 2008)

• NCETA State conference in Asheville, NC (April 2008)

• Pennsylvania Partners State conference in Hershey, PA (May 2008)

• NAWDP National conference in Virginia Beach, VA (May 2008)

• GSETA State conference in Atlantic City, NJ (June 2008)

• NYATEP State conference in Albany, NY (June 2008)

• NCETA State conference in Greensboro, NC (October 2008)

• NAWDP National Youth Symposium conference in Chicago, IL (November 2008)


Looking for a dynamic, interactive workshop or keynote for YOUR conference or event? See the "1-day workshops" page at left for a list of likely topics, any of which can be adapted to your groups needs.

Dr. Steve Parese
SBP Consulting, Inc.
PO Box 336 Danbury, NC 27016
SBParese@aol.com
office (336) 593-3533 fax (336) 593-2299


.
.

 
Reduced 2009 Prices for Workbooks

Click here to Order Workbooks
Certified Workin' It Out trainers may order workbooks by downloading a 2009 workbook order form and faxing it to Dr. Steve Parese at (336) 593-2299.   Please follow with a check within 10 days.  Standard UPS Ground delivery requires 7-10 days, although rush delivery is available.

In recognition of current economic challenges, we have reduced base book prices by 10-15%.  Customers may mix and match titles to reach quantity discounts, but only in programs for which they have certified trainers on staff.  Current 2009 reduced workbooks prices are:
10-40 books total:        $10.00 each
50 -90 books total:       $ 9.00 each
100 -190 books total:   $ 8.00 each
200 or more books:      $ 7.00 each

CLICK HERE TO DOWNLOAD ORDER FORM


Back to Top of Page


Counter
Workin' It Out Soft Skills Training         Dr. Steve Parese         SBParese@aol.com